Work At BARKology

We are building something special. Not a typical grooming shop and not a job you step into just to pass time. This is a leadership role for someone who wants to help shape a luxury brand from the inside out and grow alongside it.
We are looking for a Spa Manager who understands people, operations, and service at a high level. Someone who takes ownership, sees the bigger picture, and knows how to lead with both structure and heart. This role is management focused, with responsibility over day to day operations, client experience, team leadership, and growth initiatives as we scale.
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Experience in grooming is preferred but not required. A willingness to learn grooming if needed is important. Veterinary technicians are highly valued, though not required.
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What matters most is experience and mindset.
Minimum of seven years in sales and management
Proven leadership and operational responsibility
Highly coachable and adaptable
Tech savvy and comfortable with systems and software
Strong problem solver who stays calm under pressure
Responsible, reliable, and detail oriented
Loyal, committed, and aligned with long term growth
Ability and willingness to travel as the brand expands.
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This is a luxury grooming and wellness spa. Our clients expect an elevated experience from the moment they walk in. White glove service, clear communication, professionalism, and genuine care are non negotiable. Customer experience is everything.
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This is a full time position offering salary plus performance based bonuses, paid time off to start, and long term growth potential for the right leader.
If you are looking to be part of something that will challenge you, grow you, and allow you to help build a brand that truly stands apart, we would love to connect.Job Title: Luxury Grooming and Wellness Spa Manager
Employment
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Type: Full Time
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Position Overview
The Luxury Grooming and Wellness Spa Manager is a senior leadership role responsible for helping build, operate, and scale a high end grooming and wellness spa. This position goes beyond daily management and plays a key role in developing processes, best practices, team structure, and operational standards as the brand grows.
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This role is ideal for a proven manager who wants to help create something from the ground up while delivering an exceptional, luxury level client experience. Grooming experience is preferred but not required. A willingness to learn grooming techniques as needed is expected. Veterinary technician experience is highly valued but not mandatory.
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Key Responsibilities
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Spa Development and Operations
- Assist in setting up the spa, including workflows, service flow, and operational readiness
- Develop, document, and refine operational processes and best practices
- Establish systems that support efficiency, consistency, and scalability
- Oversee day to day spa operations to ensure excellence across all services
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Leadership and Team Development
- Lead the hiring, onboarding, training, and development of staff
- Build a high performing, service focused team culture
- Create and manage schedules, roles, and accountability structures
- Coach team members to grow with the brand and uphold standards
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Client Experience and Service Excellence
- Deliver and maintain a luxury, white glove client experience
- Serve as the point of escalation for client concerns and resolutions
- Ensure all services align with brand standards and values
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Sales, Growth, and Expansion Support
- Drive sales performance, memberships, and service growth
- Partner with ownership on growth strategy, expansion planning, and future locations
- Travel as needed to support brand development and new spa openings
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Inventory and Supply Management
- Manage inventory levels for grooming, wellness, retail, and operational supplies
- Forecast needs, place orders, and maintain vendor relationships
- Ensure proper storage, quality control, and inventory accuracy
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Required Qualifications
- Minimum of seven years of sales and management experience
- Strong operational leadership and people management skills
- Experience building or improving processes and systems
- Highly coachable with a solutions oriented mindset
- Tech savvy with experience using scheduling, POS, inventory, and CRM platforms
- Strong problem solving, decision making, and organizational abilities
- Reliable, detail oriented, and accountable
- Willingness to travel as the brand grows
- Preferred Qualifications
- Grooming experience or willingness to learn grooming
- Veterinary technician background
- Experience in luxury hospitality, wellness, or premium service environments
- Compensation and Benefits
- Full time salaried position
- Performance based bonus structure
- Paid time off to start
- Opportunity for long term leadership growth and advancement
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Work Environment
This is a luxury grooming and wellness spa serving a high level clientele. The Spa Manager is expected to lead from the front, help build the foundation of the brand, and uphold excellence in service, systems, inventory, and team culture.
This role is suited for someone who wants to help create a best in class operation and grow alongside a brand with long term vision.

Email to apply: hiring@barkologywellness.com